"I thought I'd lost everything when my laptop stopped working. Jack came over the next morning, had it sorted in an hour, and explained everything so I actually understood. I'll never use anyone else."
What Jack Does
Tech Problems? We've Got You.
From a dodgy laptop to a full business cyber review — sorted with no jargon, at your place, by a competent and trained IT professional.
Repairs & Fixes
Slow laptop? Won't start? Cracked screen? Jack's seen it all — and fixed most of it.
Learn more →WiFi & Networking
Dead zones, slow speeds, constant drop-outs — sorted with the right kit and know-how.
Learn more →Cybersecurity
Proper protection for your home or business. Audits, safety checks, and real peace of mind.
Learn more →Smart Home Setup
Smart doorbells, cameras, Alexa, Google Home — connected properly and secured too.
Learn more →Business IT & Security
Protect your business from hackers and keep your tech running. No IT department? No problem.
Learn more →
Simple Process
Three Steps to Sorted
Getting help shouldn't be complicated. Here's how Jack does it.
1
Get in Touch
Call, text, or fill in the form. Tell Jack what's going on and he'll get a time sorted that works for you.
2
Jack Comes to You
No dragging your kit to a shop. Jack comes to your home or office — Cardiff and surrounding areas covered.
3
Problem Solved
Fixed, explained with no jargon, and Jack doesn't leave until you're happy. Simple as that.
What People Say
Don't Just Take Our Word For It
Real people, real results.
"Our WiFi was absolutely dreadful — the kids couldn't do homework and we couldn't stream anything. Jack came round and it's like we've got a new internet. Brilliant service, really reasonable too."
"We had a security scare and didn't know where to turn. Jack did a full cyber check on our business, found two issues we didn't know about, and fixed them same day. Proper professional."
From the Blog
Free Tips & Useful Reads
Honest advice from Jack on keeping your tech safe and running properly. No fluff, no sales pitch.
Security Tips
5 Signs Your Home WiFi Has Been Hacked (And What To Do About It)
Think your WiFi is safe? Most people do — right up until it isn't. Here's what to look for.
How-To Guide
Why Your Laptop Slows Down Over Time (And How to Fix It)
It's not broken — it's just tired. Here's the five-minute fix most people don't know about.
Security Tips
Is Your Smart Doorbell Spying on You? The Truth About IoT Security
Smart home tech is brilliant — until it isn't secured properly. Here's what you need to know.